Position Summary:
The Systems Engineer, Senior is a senior level position that works independently to design, implement, administer and support critical, high transactional systems that have direct customer, revenue and /or compliance impact. Mentors and shares technical expertise with less experienced systems engineers.

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$94,458 to $179,048 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$85,871 to $162,771 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$77,283 to $146,494 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

In CA: Typical hiring range is $123,077.70 to $170,941.25  

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

• Implements infrastructure systems and components in support of business and IT applications such as hardware, servers, software (such as operating systems, packaged software, configuration files, security certificates, database system etc.), and appliances. Independently conducts implementations that include installation, configuration, update, documentation and knowledge transfer.
• Analyzes, diagnoses, isolates and identifies system problems. Create short term solution to alleviate problem symptoms. Identify root causes and create and/or execute long term remediation plans. Contribute to compliance related activities such as reporting, baseline and verifications.
• Participates in application development process by reviewing non-functional requirements and propose, design, and deliver supporting infrastructure.
• Occasionally manage small scale IT projects or exercise technical leadership to oversee the architecture design and validation where relevant systems delivery is involved.
• Shares knowledge and mentor less experienced staff
• Initiates, promotes, and exemplifies best practices in areas of capacity, asset/inventory, configuration, update, procurement, and vendor engagement.
• Develop, design, test, and document improvement solutions and processes (such as scripting, automation, and workflow) aimed to improve system’s efficiency, reliability, scalability, and cost effectiveness.
• Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value
• Cordially and professionally interact with customers, vendors, superiors and peers
• Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week
• Various marginal functions

Education:

• BS Computer Science or a related field or equivalent combination of education and work experience.

Experience:

• Minimum 5 to 7 years of prior working experience in systems engineering or related in a medium or large organization

Preferred Experience:

• Strong Red Hat Enterprise Linux administration: systemd, package and patch management (rpm/dnf), SELinux, firewalld, cgroups, and journald/auditd troubleshooting.
  
• Advanced Bash scripting for administration, automation, monitoring, and operational tooling.
  
• Linux security hardening and compliance: FIPS/crypto policy, SSH keys and certificates, sudo and least-privilege service accounts, file and directory permissions, and CIS/SOX/PCI controls. Vulnerability remediation tracking (CVE status, needs-restarting) is part of this.
  
• Linux storage and performance diagnosis: LVM and filesystems, NFS, iSCSI/FC with multipath, and reading /proc and PSI, I/O, memory and CPU-steal data to work out whether a slow host is its own problem or its hypervisor's.
  
• Virtualization and hosts: hands-on Proxmox/KVM (clusters, HA, backup with PBS), ideally with VMware experience and migration between the two.
  
• Enterprise networking concepts: bastion/jump hosts, proxies, VIPs and load balancers, bonding, VLANs and MTU.
  
• Git-based workflows (GitHub or similar): branching, pull requests, code review, and CI/CD runners and pipelines.
  
• Infrastructure as Code and configuration management (Ansible, Terraform or comparable), with repeatable, reviewed, auditable deployment practices.
  
• Monitoring and logging for Linux services: Telegraf/Prometheus/Grafana or similar, with an understanding of log retention requirements.
  
• Supporting Linux-hosted application and middleware platforms: Apache, Tomcat, Kafka or other messaging, Solr, etc.
  
• Writing clear root cause analyses and working incidents end to end, partnering with security, networking, storage and application teams.

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

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We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Mercury is committed to working with and providing reasonable accommodations for qualified individuals with disabilities who need assistance with the application and/or employment consideration process. If you require an accommodation, you may contact us by sending an e-mail to recruiting@mercuryinsurance.com. Please include your name, contact information, and a description of your requested accommodation in your message.