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Position Summary:

The position's primary job is to process Mechanical Protection product receivables accurately and timely, with appropriate and professional written and verbal communication.

The required work hours for this position are 10am - 7pm CST (11am - 8pm EST or 8am-5pm PST)

State specific pay scales for this role are as follows:

$43,382 to $75,982 CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$39,438 to $69,074 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$35,494 to $62,167 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Essential Job Functions:

• The position reviews, reconciles, and audits Mechanical Protection product receivables. It processes daily cash deposits following established departmental and institutional policies and procedures using the cash-pro system. It is involved in all aspects of the accounts receivable process, such as keying, coding, and reviewing for posting and processing, following all departmental guidelines. Researches and resolves issues related to specific receivables; may involve interaction and professional written and verbal communication with co-workers, customers, brokers, sellers, and agents. Contacts agents and brokers to request unsubmitted sales to ensure processing before the end-of-month close for commission payouts. Creates and delivers billing statements for collectible items such as but not limited to cancellation funds paid on behalf of others.
• The position reviews outstanding checks for escheatment. Provides information as requested by audit. It includes training on the receivable process for other team members. Researches and completes transfer requests following contract guidelines.  
• Provides answers to inquiries by phone, e-mail, and other types of communication regarding sales, billing, etc., as required.  May handle more complex and non-routine inquiries.  Advises consumers regarding coverage and billing process.  
• Regular attendance at work on a full-time schedule of at least 8 hours per day and 40 hours per week, and overtime as necessary. 
• The leader may assign additional tasks as necessary.

Knowledge and Skills: 

• Able to work with limited supervision; uses judgment and initiative in applying routine accounting functions.
• Detailed data entry skills.
• Proficient with keyboard/ten-key.
• Solid knowledge of basic accounting procedures and excellent mathematical skills to calculate, compare totals, balance batches, and maintain accurate records.
• Maintain accuracy, organization, and extensive attention to detail.
• Able to communicate professionally at all levels, internally and externally.
• Proficiency with computer applications, including Microsoft Office Suite, Outlook, and Teams, and the ability to learn and effectively utilize other software applications used within the Company.

Education:

• A high school diploma or equivalent (G.E.D.) may include specialized or vocational courses.

Experience:

• 3-4 years of experience in accounts receivable preferred
• 2+ years of IBMI or VTS systems experience or equivalent preferred
• 3-4 years of accounting preferred

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.