The Sr Regional Accounts Manager drives growth, retention, and satisfaction across Mercury Insurance’s major regional accounts by developing and executing strategic sales initiatives, managing complex pipelines, building strong agency partnerships, and collaborating cross-functionally to align solutions with client needs. Leveraging analytics and market insights, this role enhances Mercury’s competitive position and delivers actionable reporting to senior management.
In addition to these responsibilities, the Sr Regional Accounts Manager serves as a mentor and resource to peers within the account management and sales team. This role shares expertise, facilitates collaborative problem-solving, and models best practices in the field. They play an active role in onboarding new Sales team members, providing informal coaching, and supporting skills development through knowledge sharing and peer feedback. This role helps foster a collaborative, high-engagement team culture by encouraging the open exchange of effective strategies, facilitating group learning sessions and guiding ongoing professional growth among team members.
State specific pay scales for this role are as follows:
$92,154 to $166,210 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$83,776 to $151,100 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$75,399 to $135,990 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Sales Strategy and Execution
Market Analysis and Strategy
Cross-Functional Collaboration
Client Engagement: Build and maintain strong relationships with key agent partners, enhancing satisfaction and loyalty while proactively addressing issues as they arise.
Reporting and Analytics
Account Management
Mentorship
• Minimum: Bachelor’s degree in Business, Marketing, Insurance, Risk Management, or a related field.
• Preferred: MBA or relevant certifications (e.g., CPCU, CIC) preferred.
Experience:
• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.
• 5+ years of insurance account management or sales experience, with an emphasis on large or complex accounts.
• Deep knowledge of personal and commercial P&C insurance products and industry landscape.
• Strong expertise in sales planning, pipeline management, and cross-functional collaboration.
• Exceptional relationship-building, communication, and presentation skills.
Skills & Abilities:
Minimum:
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Working knowledge of CRM system(s) and Microsoft Office Suite.
Preferred:
• Must have strong, professional written, phone and virtual communication skills to effectively collaborate and build relationships with agency staff and team members.
• Must be comfortable in participating in video conference calls as needed.
• Must be able to interact professionally with agencies and other team members to accomplish territory goals.
• Must be able to communicate effectively to facilitate training sessions as needed.
• Analytical- must be able to understand and interpret data
• Business agility; must be able to pivot and adjust quickly
• Must be creative and resourceful
• Must be able to work independently under minimal supervision to train agencies virtually and in-person during on-site visits.
• Must be able to travel by airline 10% of the time for company meetings or events.
• Must be able to travel by automobile 90% of time for on-site visits to agencies.
• Strong organization and time management skills.
• Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force.
• Ability to analyze complex reports and multi-task assigned projects.
• Must be proficient with Microsoft Office products.
• Must be proficient in CRM software (e.g., Salesforce)
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