Position Summary:
The primary job function is to maintain and build the relationship between the Company and the agency force in an assigned outside territory. Serves as the primary liaison to the agency force, which includes increasing sales, profitability management, training agents on Company systems, products and processes, as well as prospecting and appointing new agency partners within their territory.
This position will be supporting our Los Angeles territory.
• Plans for agency visits by setting up weekly schedules, reviewing agency production and profitability levels, and establishing agendas
• Provides feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs
• Responds to telephone and written correspondence, comments, questions and concerns from agents and/or customers
• Consistently assists management with special assignments outside of established responsibilities
• Participates in advanced studies through seminars/courses to contribute and apply expanded knowledge
• Assist with interviews and/or train newly hired employees as needed
• Establishes path to achieve semi-annual/annual production goals while managing profitability
• Reviews and monitors agent production reports, loss ratios, and holds performance discussions to improve and drive new business growth and monitor overall performance in managing agents in their assigned territory
• Promotes products and programs to ensure understanding in Company philosophy, procedures, and practices
• Gathers competitor intel
• Occasional attendance at Regional and State meetings, group conventions and/or agent related tradeshows
• Interview and recruit agents for agency appointments. Analyzes and considers current business operations in order to develop a recommendation.
• Shows initiative and the ability to resolve a variety of complex issues with minimal supervision from their leader
• Territorial responsibilities may require occasional overnight travel.
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
We offer many great benefits, including:
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
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