Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2024!
State specific pay scales for this role are as follows:
$83,395 to $154,017 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$75,813 to $140,016 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$68,232 to $126,014 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Position Summary:
The Growth Data Scientist will play a critical role in driving data-driven decision-making across Customer Experience (CX), Marketing, and Sales teams at Mercury Insurance. This position involves working on analytical projects that identify growth opportunities, optimize customer interactions, and enhance marketing and sales effectiveness. The ideal candidate will possess strong data and programming skills, applying advanced statistical models and machine learning techniques to address complex business challenges. Collaboration with cross-functional teams, including software engineers, data analysts, and product leaders, is essential to successfully execute business initiatives and deliver actionable insights.
Essential Job Functions:
Collaboration with Business Units: Work closely with CX, Marketing, and Sales departments to understand their business processes, identify data-driven growth opportunities, and develop strategies that enhance customer engagement, marketing effectiveness, and sales performance.
Advanced Analytics: Leverage relevant data sources to conduct sophisticated analyses using statistical and machine learning algorithms. Translate business questions into analytical problems and independently execute projects with guidance from senior data scientists and management.
Automation and Process Improvement: Support the development and implementation of automated processes to enhance operational efficiency in CX, Marketing, and Sales. Identify areas for improvement and contribute to cost reduction and process optimization initiatives.
The team member will identify and use relevant data sources to conduct project work and ad-hoc analyses using statistical and machine learning algorithms. The team member will work independently with some guidance from senior data scientists and management. The team member will communicate and collaborate with colleagues and managers regarding analysis needs and results. The team member will provide data support on projects and work with business on implementation. The team member will create and maintain monitoring procedures and reports for projects and look for ways to improve accuracy and efficiency.
Data Management and Preparation: Extract, transform, and load large volumes of structured and unstructured data from diverse sources, ensuring data integrity and quality. Optimize data retrieval methods and streamline processes for efficiency. Review data for quality and consistency and optimize data retrieval methods when needed.
Reporting and Visualization: Create and maintain dashboards, reports, and visualizations to monitor key performance indicators (KPIs) related to customer experience, marketing campaigns, and sales strategies. Ensure data is presented in a clear and actionable manner.
Cross-Functional Communication: Regularly engage with engineering, product and management to expand knowledge of business processes and KPIs. Use this knowledge to refine analyses and recommendations.
Presentations and Insights: Prepare and present data-driven insights and recommendations to stakeholders, summarizing identified problems, potential solutions, and growth opportunities. Demonstrate proficiency in creating compelling visualizations and delivering presentations.
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
We offer many great benefits, including:
Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
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